Privacy Policy

Last Updated: November 2025

Monika's Cleaning Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us, request a quote, or use our services.

1. Information We Collect

We may collect the following information when you contact us or fill out a form:

  • Name

  • Email address

  • Phone number

  • Postal code

  • Address

This information is used only to communicate with you and determine service availability.

2. How We Use Your Information

We use the information we collect to:

  • Contact you regarding your inquiry

  • Provide quotes and service details

  • Determine your service location

  • Schedule and deliver cleaning services

  • Communicate through email, phone, or Facebook Messenger

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Communication Methods

We may contact you through:

  • Email

  • Phone

  • Facebook Messenger

You may request that we stop contacting you at any time.

4. Data Storage and Protection

We take reasonable measures to protect your personal information from unauthorized access or misuse. Only authorized team members can access your information.

5. Third-Party Services

If you contact us through platforms such as Facebook Messenger or other third-party services, their own privacy policies may apply in addition to ours.

6. Your Rights

You may request to:

  • View the personal information we have about you

  • Update or correct your information

  • Ask us to delete your information

If you request access to your information, we will compile all the data we have (such as details submitted through our forms, emails, or messages) and send it to you by email.

To do this, contact us at steven@mcleaningservice.ca.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will always reflect the newest version.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Monika's Cleaning Service
Email: steven@mcleaningservice.ca
Website: www.mcleaningservice.ca